Archive for July 2023
Navigating a career in cybersecurity
Cybersecurity has become one of the crucial spaces for organisations to focus on in current times. Building a successful career in cybersecurity requires technical skills and relevant certifications. This article highlights some of the key points to navigating your career in the cybersecurity space. Technical proficiency: A strong foundation in technical skills is essential…
Read MoreBuilding a strong company culture: Essential tips for success
Building a strong company culture has become more important in today’s competitive business landscape. A positive and inclusive work environment attracts top talent and fosters employee engagement, productivity, and loyalty. It sets the foundation for innovation, collaboration, and long-term success. This article will explore essential tips to help you build a thriving company culture. Establish…
Read MoreThe crucial role of emotional intelligence in customer service
In today’s highly competitive business landscape, organisations are constantly striving to provide exceptional customer service to gain a competitive edge. While technical skills and product knowledge are undoubtedly important, the key differentiating factor lies in the realm of emotional intelligence. Emotional intelligence, or EQ, plays a vital role in customer service roles by fostering meaningful…
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