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From our blog
Read our articles below to see our latest insights.
The crucial role of emotional intelligence in customer service
In today’s highly competitive business landscape, organisations are constantly striving to provide exceptional customer service to gain a competitive edge. While technical skills and product knowledge are undoubtedly important, the key differentiating factor lies in the realm of emotional intelligence. Emotional intelligence, or EQ, plays a vital role in customer service roles by fostering meaningful…
Unravelling the correlation between AI and Human Intelligence
The rapid advancement of Artificial Intelligence (AI) and its integration into various aspects of our lives has spurred intense debates and speculation about its impact on human intelligence. In this blog, we dive into the complex relationship between AI and human intelligence, exploring how cutting-edge technologies are reshaping this correlation and paving the way for…
Understanding modern slavery in the supply chain industry
The global supply chain industry, which enables the movement of goods and services across borders, has long been plagued by a dark secret: modern slavery. Despite significant progress in recent years, the exploitation and forced labour of vulnerable individuals persist within complex supply networks. This article delves into the issue of modern slavery in the…
The power of social media in the modern marketing landscape
In today’s digital age, social media has revolutionised the way businesses engage with their audience and market their products and/or services. With the widespread popularity and extensive reach, social media platforms have become a vital tool for businesses to connect, engage and influence consumers. Below we detail why social media is incredibly effective in the…
Unleashing the full potential: Harnessing the synergy of external recruitment while nurturing an internal talent acquisition team
In the dynamic and competitive world of talent acquisition, organisations face the ongoing challenge of attracting and retaining top talent. Many companies have responded by establishing their own talent acquisition teams, dedicating resources to sourcing, assessing, and onboarding skilled professionals. However, even with a capable internal team there are situations where leveraging external recruitment can…
7 effective tips to boost your visibility on LinkedIn for new job opportunitiesÂ
LinkedIn has emerged as a powerful platform for professionals seeking new job opportunities. With millions of active users and an extensive network of companies and recruiters, it has become an essential tool for career advancement. To make the most of LinkedIn’s potential, it is crucial to enhance your visibility and stand out from the crowd….
The power of engaging with recruiters
In the fast-paced and ever-evolving professional world, it’s easy to assume that recruiters only serve as gatekeepers for those actively seeking new job opportunities. However, there are numerous benefits of engaging with recruiters, even if you are not actively on the lookout for a new position. By establishing relationships with recruiters, you open doors to…
Ensuring safety in heavy industry
Safety is of paramount importance in heavy industries across the globe. In New South Wales, where heavy industry plays a significant role in the economy, strict safety regulations and requirements are in place to protect workers, the environment, and the surrounding communities. Some of the key safety requirements that heavy industries must adhere to in…
Four ways you can enhance your technology development skills
Improving your tech development skills is essential in today’s rapidly advancing technological landscape. Here are four ways you can enhance your tech development skills: Continuous Learning: Technology is constantly evolving, so it’s crucial to stay updated with the latest advancements and trends. It is important to engage in continuous learning by exploring online resources,…
The best way to approach looking for a new role
Are you thinking of looking for a new role? When exploring job opportunities, it’s crucial to invest time in researching the companies you’re interested in. While it can be tempting to apply for multiple opportunities, it is best to ensure that you understand the organisational culture, values, and conditions before making an application, ensuring…